Inducing client focus in bureaucracy : The citizen's charters in India
Sharma, Arvind K and Sharma, Indu
Inducing client focus in bureaucracy : The citizen's charters in India - New Delhi Indian Institute of Public Administration 2002
Public Administration
352.63 SHA
Inducing client focus in bureaucracy : The citizen's charters in India - New Delhi Indian Institute of Public Administration 2002
Public Administration
352.63 SHA