Emotional intelligence at work /
- 4th ed.
- New Delhi: Sage 2015
- xvi, 167 pages : illustrations ; 21 cm
Includes bibliographical references (pages 164) and index.
Emotional intelligence : the concept -- Emotional intelligence and your personality -- Emotional intelligence and interpersonal relations -- Understanding how emotions affect physical health -- Emotional skills that managers should learn -- Know your EQ : emotional quotient test.