Johnston, Robert...[et.al.] <br/><br/>
Service Operations Management :  Improving Service Delivery  

 - 5th Ed. 
 - Noida:  Pearson,  2024 
 - 609p. 
<br/><br/><label>ISBN: </label>9789356067400 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management<br/>Operation Management
<br/><br/><label>Dewey Class. No.: </label>658.5 SER