Cooper, Cary L and Argyris, Chris, ed <br/><br/>
Blackwell Encyclopedia of Management: Operations Management 

 - Cambridge    Blackwell  1997 
 - 256p 
<br/><br/> Includes bibliographical references and index. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.003 BLA.10