Bayer, Michael <br/><br/>
Computer telephony demystified : Putting CTI, media services and IP telephony to work 

 - Boston     Mc Graw-Hill  2001 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer Science
<br/><br/><label>Dewey Class. No.: </label>621.384 BAY