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Services Marketing: Operation, Management, and Strategy by
  • Clow, Kenneth E and Kurtz, David L
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Biztantra 2009
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 658.8 CLO.

Customer Relationship Management: Concepts and Application by
  • Kumar, Alok, Sinha, Chhabi and Sharma, Rakesh
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Biztantra 2008
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 658.812 KUM.

Service Management and Marketing: Customer Management in Service Competition by
  • Gronroos, Christian
Edition: 3rd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Wiley India 2007
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 658.8 GRO.

Risk Management and Insurance: Perspectives in a Global Economy by
  • Skipper, Harold D and Keon, W Jean
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Wiley India 2009
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 658.155 SKI.

International Marketing: Managing Worldwide Operations in a Changing International Environment by
  • Lascu, Dana-Nicoleta
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Biztantra 2009
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 658.848 LAS.

Casebook to Accompany International Marketing: Managing Worldwide Operations in a Changing International Environment by
  • Lascu, Dana-Nicoleta
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Biztantra 2009
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 658.848 LAS.

Marketing: Concepts and Strategies by
  • Pride, William M and Ferrell, O C
Edition: 12th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Biztantra 2009
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 658.8 PRI.

Darymple's Sales Management by
  • Cron, William L and Decarlo, Thomas E
Edition: 9th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Wiley India 2008
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 658.81 CRO.

Strategic Market Management by
  • Aaker, David A
Edition: 7th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Wiley India 2008
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 658.8 AAK.

International Marketing by
  • Kotabe, Masaaki
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Wiley India 2008
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 658.848 KOT.

Macroeconomic theories and policies by
  • Froyen, Richard T
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Pearson 2009
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 339.5 FRO.

Base SAS Programming: Black Book by
  • Bass, N Jyoti
  • [ Lata, K Madhavi]
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi: Dreamtech, 2009
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 005.133 BAS.

Fundamentals of Financial Derivatives by
  • Parasuraman, N R
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Wiley India 2009
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 332.645 PAR.

One Night at the Call Centre (Hindi) by
  • Bhagat, Chetan
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: Hindi
Publication details: New Delhi Prabhat 2009
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 891.433 BHA.

The Three Mistakes of My Life by
  • Bhagat, Chetan
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Rupa 2009
Availability: Not available: Arun Jaitley National Institute of Financial Management: Checked out (1).

Yashodhra by
  • Gupta, Maithilisharan
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: Hindi
Publication details: New Delhi Sakat 2006
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 891.432 GUP.

Bharat-Bharati by
  • Gupta, Maithilisharan
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: Hindi
Publication details: New Delhi Sakat 1999
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 891.431 GUP.

We the People of India: A Story of Gangland Democracy by
  • Dhar, Maloy Krishna
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Vitasta 2008
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 823 DHA.

E-Governance in India: A Reality by
  • Deva, Vasu
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Common Wealth 2005
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 352.630285 DEV.

ICTs and Indian Social Change: Diffusion, Poverty, Governance by
  • Saith, Ashwani, Vijayabaskar, M and Gayathri, V, ed
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi Sage 2008
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 303.48 SAI.

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