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Loyalty effect:The hidden force behind growth, profits and lasting value. by
  • Reichheld, Frederick F
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston Harvard Business School 1996
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 658.4 REI.

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Build Borrow or Buy: Solving the Growth Dilemma by
  • Capron, Laurence and Mitchell, Will
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Boston Harvard Business School Press 2012
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 658.4 CAP.

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First Ninety Days: Critical Success Strategies for New Leaders at all Levels by
  • Watkins, Michael D
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Boston Harvard Business School Press 2003
Availability: Items available for loan: Arun Jaitley National Institute of Financial Management (1)Call number: 658.4 WAT.

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