| 000 | 00526pam a2200181a 44500 | ||
|---|---|---|---|
| 008 | 160930b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781780173184 | ||
| 082 | _a658.4038 ITS | ||
| 100 | _aBrewster, Ernest : | ||
| 110 | _aGriffiths, Richard; Lawes, Aidan and Sansansbury, John | ||
| 245 |
_aIT Service Management: _bSupport for your ITSM Foundation Exam |
||
| 250 | _a3rd ed. | ||
| 260 |
_aUnited Kingdom: _bViva _c2016 |
||
| 300 | _a201 p. | ||
| 365 | _b995.00 | ||
| 650 | _aManagement, IT Service | ||
| 942 | _cBK | ||
| 999 |
_c115594 _d115594 |
||