| 000 | 00543nam a22001937a 4500 | ||
|---|---|---|---|
| 008 | 240527b |||||||| |||| 00| 0 eng d | ||
| 020 | _a9789356067400 | ||
| 082 | _a658.5 SER | ||
| 100 | _aJohnston, Robert...[et.al.] | ||
| 110 | _aShulver, Michael; Slack, Nigel and Clark, Graham | ||
| 245 |
_aService Operations Management : _bImproving Service Delivery |
||
| 250 | _a5th Ed. | ||
| 260 |
_aNoida: _bPearson, _c2024 |
||
| 300 | _a609p. | ||
| 365 | _b810.00 | ||
| 650 | _aManagement | ||
| 650 | _aOperation Management | ||
| 942 | _cBK | ||
| 999 |
_c119658 _d119658 |
||