000 | 00357pam a2200133a 44500 | ||
---|---|---|---|
008 | 160422s9999 xx 000 0 und d | ||
082 | _a658.4013 HAL | ||
100 | _aAnsell, Tony. | ||
245 | _aManaging for Quality in the Financial Services Industry. | ||
250 | _a1st ed. | ||
260 |
_aLondon _b Chapman & Hall |
||
300 | _a344p. | ||
650 | _aManagement | ||
999 |
_c79180 _d79180 |