000			00431pam a2200133a 44500
008			160422s9999 xx 000 0 und d
082			_a350 BRU
100			_aBruno, Gerard.
245		4	_aThe process analysis workbook for government : How to achieve more with less.
260			_aWisconsin _b ASQC Quality Press
300			_a219p
500			_aIncludes bibliographical references and indexe.
650			_aPublic Administration
999			_c79904 _d79904