000			00422pam a2200133a 44500
008			160422s9999 xx 000 0 und d
082			_a350.078 MOR
100			_aMorgan, Colin and Murgatroyd, Stephen.
245			_aTotal quality management in the public sector.
260			_aPhiladelphia _b Open University Press
300			_a212p
500			_aIncludes bibliographical references and index.
650			_aManagement
999			_c79924 _d79924