000 00647pam a2200205a 44500
003 OSt
005 20240716151516.0
008 160422s9999 xx 000 0 und d
020 _a007463038
082 _a004.0685 BRA
100 _aBraithwaite, Timothy
245 _aInformation Service Excellence Through TQM: Building Partnerships for Business Process Reengineering and Continuous Improvement
260 _aNew Delhi:
_b Tata McGraw-Hill,
_c1994.
300 _a145p.
365 _b225.00
500 _aIncludes bibliographical references and index.
650 _aComputer Science
650 _aInformation Services
942 _2ddc
_cBK
999 _c82165
_d82165