000 00306pam a2200121a 44500
008 160422s9999 xx 000 0 und d
020 _a8186830006
041 _aEnglish
100 _aDiwan, Parag
245 _aTotal Quality Management
260 _aNew Delhi
_bPentagon Press
_c1997
650 _aManagement
999 _c82970
_d82970