000 00353pam a2200121a 44500
008 160422s9999 xx 000 0 und d
082 _a658.4013 JOS
100 _aJoseph and Berk, Susan.
245 _aTotal quality management : Implementing continuous improvement.
260 _aNew Delhi
_b Excel Bokks
_c1995
300 _a223p
650 _aManagement
999 _c83658
_d83658