000 | 00334pam a2200133a 44500 | ||
---|---|---|---|
008 | 160422s9999 xx 000 0 und d | ||
041 | _aEnglish | ||
082 | _a332.175 CRM | ||
100 | _aGopal, V V ed. | ||
245 | _aCRM in Banking: Concepts and Cases | ||
260 |
_aHyderabad _b ICFAI _c2004 |
||
365 |
_b300 _cRs. |
||
650 | _aEconomics | ||
999 |
_c89439 _d89439 |