| 000 | 00349pam a2200133a 44500 | ||
|---|---|---|---|
| 008 | 160422s9999 xx 000 0 und d | ||
| 041 | _aEnglish | ||
| 082 | _a658.812 MIS | ||
| 100 | _aMishra, Anil and Gupta, Ruchi | ||
| 245 | _aCustomer Service in Retailing | ||
| 260 |
_aNew Delhi _b Biztantra _c2009 |
||
| 365 |
_b225 _cRs. |
||
| 650 | _aManagement | ||
| 999 |
_c90347 _d90347 |
||