| 000 | 00412pam a2200145a 44500 | ||
|---|---|---|---|
| 008 | 160422s9999 xx 000 0 und d | ||
| 041 | _aEnglish | ||
| 082 | _a658.8 CLO | ||
| 100 | _aClow, Kenneth E and Kurtz, David L | ||
| 245 | _aServices Marketing: Operation, Management, and Strategy | ||
| 250 | _a2nd ed. | ||
| 260 |
_aNew Delhi _b Biztantra _c2009 |
||
| 365 |
_b279 _cRs. |
||
| 650 | _aMarketing Management | ||
| 999 |
_c90350 _d90350 |
||