| 000 | 00394pam a2200133a 44500 | ||
|---|---|---|---|
| 008 | 160422s9999 xx 000 0 und d | ||
| 041 | _aEnglish | ||
| 082 | _a658.812 KUM | ||
| 100 | _aKumar, Alok, Sinha, Chhabi and Sharma, Rakesh | ||
| 245 | _aCustomer Relationship Management: Concepts and Application | ||
| 260 |
_aNew Delhi _b Biztantra _c2008 |
||
| 365 |
_b295 _cRs. |
||
| 650 | _aManagement | ||
| 999 |
_c90351 _d90351 |
||