| 000 | 00417pam a2200133a 44500 | ||
|---|---|---|---|
| 008 | 160422s9999 xx 000 0 und d | ||
| 041 | _aEnglish | ||
| 082 | _a658.3124 CAR | ||
| 100 | _aCarlaw, Peggy and Deming, Vasudha Kathleen | ||
| 245 | _aBig Book of Customer Service Training Games | ||
| 260 |
_aNew Delhi _b Tata McGraw-Hill Publishing Company _c2004 |
||
| 365 | _cRs. | ||
| 650 | _aEmployee Development/Training | ||
| 999 |
_c91111 _d91111 |
||