| 000 | 00418pam a2200157a 44500 | ||
|---|---|---|---|
| 008 | 160422s9999 xx 000 0 und d | ||
| 020 | _a9781856175227 | ||
| 041 | _aEnglish | ||
| 082 | _a658.812 BUT | ||
| 100 | _aButtle, Francis | ||
| 245 | _aCustomer Relationship Management: Concepts and Technologies | ||
| 250 | _a2nd ed. | ||
| 260 |
_aLondon _b Routledge _c2012 |
||
| 365 |
_b34.99 _c� |
||
| 650 | _aManagement | ||
| 999 |
_c91700 _d91700 |
||