Loyalty effect:The hidden force behind growth, profits and lasting value. (Record no. 82655)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00442pam a2200133a 44500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 160422s9999 xx 000 0 und d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.4 REI |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Reichheld, Frederick F. |
| 245 ## - TITLE STATEMENT | |
| Title | Loyalty effect:The hidden force behind growth, profits and lasting value. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Boston |
| Name of publisher, distributor, etc. | Harvard Business School |
| Date of publication, distribution, etc. | 1996 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 322p. |
| 500 ## - GENERAL NOTE | |
| General note | Includes bibliographical reference and index. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Executive Management |
| Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Arun Jaitley National Institute of Financial Management | Arun Jaitley National Institute of Financial Management | 29/07/1997 | 658.4 REI | 11085 | 28/12/2023 | 22/04/2016 | Book |